FAQ

We offer comprehensive web design and development services including custom website design, e-commerce solutions, SEO optimization, website redesigns, performance optimization, and bilingual website development (English/French). We work with both modern static site generators like Astro, as well as WordPress when appropriate.

Yes, we work with WordPress when it's the right fit for your project. However, we often recommend modern static site generators like Astro for better performance, security, and lower maintenance costs. WordPress makes sense if you need multiple people frequently adding content, complex membership systems, or specific WordPress plugins. Unlike typical WordPress developers, we build lightweight, fast WordPress sites optimized for performance and security.

We recommend static websites (built with Astro) for most small businesses because they're faster, more secure, and require zero maintenance. However, WordPress makes sense if you need: multiple people frequently adding/editing content, complex membership or user login systems, advanced e-commerce with hundreds of products, or specific WordPress plugins for your industry. We'll help you choose the best solution for your needs.

Absolutely! As native French speakers with professional English fluency, we specialize in creating truly bilingual websites (English/French) with proper SEO, cultural adaptation, and seamless language switching. This is one of our unique strengths - we understand the nuances of both languages and cultures, ensuring authentic communication with both audiences.

Absolutely! All our websites are built mobile-first, meaning they're designed and optimized for smartphones and tablets from the ground up. Your site will look perfect and load quickly on every device, with no pinching, zooming, or frustrating layouts.

Your website will load in under 1 second. Most WordPress sites take 3-5 seconds, which costs you potential customers. Our hand-coded approach eliminates bloated themes and unnecessary plugins, delivering top Google speed scores and keeping visitors engaged.

Yes! We can integrate modern e-commerce solutions like Snipcart for simple stores, or build custom Shopify or WooCommerce solutions for more complex needs. We'll recommend the best approach based on your product catalog size, features needed, and budget.

Yes, we handle all hosting setup and management. We use premium hosting providers like Netlify and Vercel for static sites, which provide exceptional speed and reliability. For WordPress sites, we use optimized hosting solutions. All hosting includes SSL security, daily backups, and monitoring.

Our process includes: (1) Discovery & Strategy - understanding your goals and audience, (2) Design - creating mockups and wireframes for your approval, (3) Development - hand-coding your custom website using modern technologies, (4) Testing - ensuring everything works perfectly across all devices, (5) Launch - deploying your site, and (6) Support - ongoing maintenance and optimization.

Most small business websites are completed within 2-4 weeks from project start. More complex sites with custom features or e-commerce can take 4-12 weeks. Timeline also depends on how quickly you provide content, images, and feedback. We'll give you a specific timeline during our initial consultation based on your project scope.

We'll need your business information, services/products, contact details, and any existing branding materials like logos. If you don't have professional content or images, we can help create compelling copy and source quality visuals that represent your brand effectively.

Ideally, yes - you know your business best! However, we can help with content strategy, editing, and even writing if needed. For images, we can source professional stock photos or work with photographers. We'll guide you through what's needed and support you throughout the process.

We include comprehensive revisions during the design phase until you're completely satisfied. We'll refine the design based on your feedback to ensure it perfectly represents your brand and meets your goals. Clear communication and collaboration are key to our process.

Definitely! If your current site is outdated, slow, or not converting visitors into customers, we can rebuild it from scratch using our hand-coded approach. We'll modernize the design, improve speed, and optimize it for better search rankings and user experience.

You'll have direct access to our team throughout the project. We communicate via email, phone, video calls, or in-person meetings if you're in San Diego. We keep communication clear and respond quickly - usually within a few hours during business days.

Yes! We build websites with user-friendly content management systems (whether WordPress or a modern CMS like Decap). We'll provide training and documentation so you can confidently make updates. Of course, we're always available if you prefer us to handle updates for you.